We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivered to Almaty in the past month. high quality item, since the packing finishing the toys. plastic is solid, a pleasure to hold in their hands. included a small screwdriver. all the colors priglushёnnye and dull, very pleasant. from what is not happy because it from tunes not the melodious and not much not folding, in my ear, although the sound is nice (not mechanical in cheap мобилях). never heard any familiar tunes not for our hearing in general. expected more from the musical block. and in general a good thing, thank you store.
Just super mobility. pleasant melodies, turns well. all toys are beautiful, do not smell. I bought a little more expensive, but of black and white. it is useful and necessary for crumbs. monochromatic toys inside the ship, t. e. they have to hide and they are not scattered. Uraaa.
A great thing. mobility came after 2,5 weeks. the store is very polite and sociable. product itself is immensely pleased. quality of plastic on top. the mechanism works well music is проигрыается, all the buttons are working. you can turn the music, stop "torque" increase and decrease the volume. Ring very much, all perfect for kids do not irritate the ear, there is music from a variety of anime (for) no squeaks when playing did not happen. with regard to the mounting: there are 4 parts, so you can adjust the level of toys over the crib; there are two locking mechanism, that allows you to hold the design of the stable even with toys. Toys are wonderful. all at once washed at 30 degrees and with in 1200-a test with a bang! 4 mirror, 3 toys squeak, the rest of the ring 5 color and 5 black and white toys for the very young. colored toy nice muted shades.