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Free Worldwide Shipping
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Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of KiddieWorks.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieworks.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
19 reviews
94.7% of buyers enjoyed this product!
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Everything perfect!!! Hope my little Batman enjoy it and we will continue shopping with this store Must recomend it
super cute little 11-11besteld 24-11
shoes. very fast shipping. 20/21
high overshoes cool!! sewn carefully! as know how will be worn, can accurately пофоткаться them but!
They look very good! I love them! I ordered size 1
buty extra. kupiłam rozmiar 1. długość wkładki w środku 10.5 cm. I buy size 1. lenght insert is 10.5 cm. the shoes are beautiful
Really cute slippers for my baby. This is not a shoe foe walking but perfect for the interior. The sole is good. I'm happy for the price. Came in two weeks.
Great product, Fast delivery, Excellent communication from the store
Arrived before the deadline, excellent product quality.
Vsichko e super thanks to prodavacha vsichko otgovarya ns opisanoto
Nice, a poco blandengues But quality Price worth
Ordered shoes 9.08 11.08 the store sent them 18.08 and they arrived to us) very quickly) kediki cool) we do not go, so not much preyut legs. the sole is completely prorezinina, cool) very comfortable) us 9 months the leg about 12 cm took a second size and tyk in the butt)
Satisfied with the product you bought .. exactly like the picture .. thick soles, very good for use in the winter, first steps .. I bought larger size for fear arrive very late, but it came in just over 1 month .. recommended
Great product, Fast delivery, Excellent communication from the store
All super recommended zamowilam 17.07 today are already.
this model is good, i like it. but this product made by pvc, so this is not healthy for baby. smeels is not good . and left shoes a little different color .
First walkers cool, troszkę sie differ from each other, one is wider and a little different uszyty. bedzie is not too much inconvenience, child bedzie after all in them chodzic :) may not smell new shoes. was troszkę yarns, when rzepie need podszyć, but general are porzadku.
Booties well-made, such as the picture, not stink.
Recommended!!! for this price quality and workmanship-i do not have objections, not stink. only store zapakował small packing and slightly are out of shape. Czekałam over a month for shipment. And recommend!!! For the price quality and performance-And have no complaints, they don't smelly. Only the seller has the package and is slightly distorted packed. and waited over a month for a shipment.