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Free Worldwide Shipping
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Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of KiddieWorks.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddieworks.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
17 reviews
88.3% of buyers enjoyed this product!
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all is well. keeps high course will this money but over and so. падениям resistant very. secure. finger even if special shove blade, not пострадает.
időben megérkezet! teljesen jól müködik! meg vagyok elégedve
still not and Open But BOX fashion super evil comes condition. q no scratch torn beech I hope inside, alike engrave cufflinks the on the go will not be the coming MONEY if you me quieran devolver torn....
Perfect gift for a kid..interesting..didnt try it yet..will try it now and give additional feedback and hope it will work out just fine later when i give the gift
posted good store белгород 35дней for all the questions in. all. control piece cool not hard.
the store promptness thank you very much! recommend. 18-ый day after received the order (харьков). compact quadrics 82х82х30. шустрый and. at a loss and cat dog :) battery 3 working. 2 of them have been in the. hold compartment and just inserted into засчет wire. narrow section connector on board,-paste gently to take accum so. ir off quadrics no. while полетал bit, дополню may then.
thank you. super! puikiai veikia, skraido. neužmušamas!!!
This product was brokken in one day. Very bad mateirial voor a drone.
excellent quality, fly fine, despite the very durable drops, there are 3 and last 10 minutes each. one month and use it still works fine. compliant.
toy for children very cool, product conforming ad.
bought for grandson. but it yourself at least as. fine mini drone flying easy and beautiful. insid 16 days. top!
package 1 month pre шла mo. цело all like, not tested work, bought a gift. when connected, light
excellent quadcopter, controlled by normal. minutes short battery a pair of
sneakers бешеный-feedback to match! треку 31 day by it. for my fast relatively terrain. navel мятая little box package 3x does not work 1 batteries. нарряжения коротыш походу charges and non-no. open dispute or ask'll дослать accum 150 mah 1. photo accum working. -flight time 4-6 minutes. -charging time засекал, but half an hour. флипы work. homecoming work, but do not know how. when you press quadrics in wardrobe полетел incisively and return decided to china. cabinets oh way: under залететь allows any квадра furniture. залетает that the slits of достать sometimes hard. хедлес (headless) mode work, but also not as mastered that. photo little разобрал quadrics strip. :-) if choose bigger and other ладошку with квадром between was-bought 2 times more with camera and again to this. camera цыма х8 i have))))
ha) cute чертовщина) delighted son will think))) зарядил балуюсь itself has all double batteries) quadrics неубиваемый adjustable and easy in! advice!!! долговатая shipping, what the same but russia china)))
екатеринбурга to 21 day. item matches the description. lay in two spare battery remote control battery compartment)
Excellent quadrocopter though small (9 9 cm). son 7 years old is very happy, no problem copes with its control, even performing tricks, coup on 180 degrees, etc. this is the second order, first I bought six months ago, and a friend asked for his son to buy. There are lots cheaper but included only one battery. my advice: be sure to order with extra batteries (as in this lot) separately Batteries are more expensive. one charge is enough for 5-10 minutes to fly, Battery charging 30-40 min. I was included 3 batteries: native to дроне and 2 spare in the compartment for batteries. vary fast charging from usb. it cost me about $14,5 (870r.): 18 $2 $ cashback спецкупон minus. Packaging is average, a little wrinkled, but inside all together. Shipping to Moscow last month. track to track. Save here: ali6.ru, How to save: ali-cb.ru, Group VC: vk (dot) com/ali_cb