We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
miracle ждала i how these boots. these gorgeous. i am glad to glad to glad to! fur inside soft, also outside darr. lace long. foot mouth can подгибом with drill can wear. the брала size. nearly 6 baby. winter will walk. ideal for грудничка. wool sock for seat left. to store thank you recommend. недолгая shipping, about one month, 11. 11. заказала 2.12 have received.
good, think fit 5) done neat, we, thank you!
Perfect...size is ok
Took a month and a half to arrive. Very cute. Image. Love them.
хорошенькое quality, like it, and here угадали size no. took 2 + 1.5 (us 10месяцев, proved small doll only). as size guess, oh as хотябы бвло жно годик
Received order, intact packaging, no smell. Size OK. Quality is okay, one-season item. The "fur" easily falls out.
almost walked matches the description to kazakhstan two months the order best big it is not big oh))) and so cute and warm.
commodity excellent, all like in description. soft, faux fur boots good. store not общались, because no. order more will. business in to seller good luck!!!)
very like us, for the price. мягонькие 9 month 14 size, большинькие slightly, мягонькие. month walked smoothly
size 2,5 to size 12,3 cm.
good quality but too small.it took long time to arrive
nice figment, like the covers, recommend.
all like in the description, only подошёл us size 2,5 (us 9)
super just like the photo. very satisfied!
beautiful оооооочень!!!! thank you!!!
the store thank you promptness. boots good inside faux fur. only suitable for autumn tk. bottom сапожек too thin, baby stroller but fit. cute's mean. can recommend to.
very soft, nice touch fur fluffy. soft warm but trace. as the photo. very good and comfortable. the store thank you delivery speed and good quality.
Very happy with the purchase! soft, warm, well-sewn!
Came on July 12 fun tapas, but not for walking on snow clean in a wheelchair or car. not much smell there but I think will pass. closer to the winter will try.