We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
order 6-12 months, such have a small: (((налезли us not 6 months:-(small though we
дочке 8 months. size from 6 to 12, but no leg влезает. just like the newborn baby shoes. расстроена very
excellent, as the picture and all in description. отслеживался track, hong kong post shipping.
good quality, not very much of fur, носочек led warm but should be ok.
Love it so much, it’s warm inside, furry, good fabric and nice style . I ordered number 3 for my one year daughter.
8.11 fast shipping ordered лучьшего ожидала... but have already 28.11 slippers... it...!
волгограда delivery before 35 days. very cute, торчащих odorless and thread.
The full and true description of the item. I recommend everyone.
very like, tailgating 4 month, size 3-6 months брала, will be in rise leg пухлая strong if тесноваты. thread no smell no.
super! all i satisfied 100%)))). took on 12 cm leg (12-18мес) us и2 1g mo. and they just somewhere in cm floor!) recommend! not detected минусов.!
slippers good, satisfied all, all-match, 5 month size 2 us stock заказала good, mo come in quite fast
normal slippers. side velcro. тепленькие. is for дороговато but quality. month to moscow were riding
very cute slippers. soft, застёгиваются лепучке on side no smell. matches the description. delivery fast.
price for good, keep shape. no smooth hand
екб up to 25 days payment. smell but have quality china. balcony ventilate кинул. отпишусь проветриться as later.
super! warm, excellent quality! satisfied commodity!
Beautiful sneakers. fur inside, on the leg looks very neat. 10 months very good stock. corresponds to the picture
Ugi excellent) a little get crushed, upon delivery. perfectly stitched. the winter will be just)))
Super fast delivery, shoes beautiful, size 2 . 12,5 cm. Thank you!
Bo product. took forever to arrive!! it was necessary to extend the deadline to enter into dispute for not receiving the product. I was not taxed.