We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping very fast, about two weeks. the TOY as in the photo, well sewn and pleasant to the touch. good quality.
This is the second one I bought. Very cute! Highly recommend.
Delivery fast, less than two weeks. track to track, the toy pleasant odor!
Oooooochen nice and high quality toys! each character your sound.
Stylish іgrashka, sewn good, i дзвенить pischit. zadovolena pokupkoyu)
Super, sewed for 20 days the quality is excellent
Toy is excellent, just like in the photo. dostavili quickly.
Toy 6 +++++! if задумаете buy such garland then take this!!! very interesting and high quality! I really liked! the stars toys differently ring three beeps. it's very fast!!! thank you very much!!!!
Very nice toy! Amazing quality, very nice colors, everything as described. Every creature has it's own nice sound :) huge thanks to store!
Thank you store. Toy liked defects there and does not smell. the bird calls rattles, the bear is rattle, bird long beeps
Is beautiful, exact in the picture, nicely finished, not It Smell strange, Is beautiful. has Been super fast, less than two weeks, 12 days
Good, high quality toy! fast delivery, about three weeks to Moscow. toy sewn carefully, no smell! hanging toy ring пипикают!
The TOYS Is the same as the photo. well sewn. RATTLE Is nice. very happy, the Shipping arrived in 14 days
Figment wonderful. COLORS same as the photo. size according.