We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very fast shipping figment and the same picture, maybe To twelve months a poco BIG But very content.
excellent,thanks for the gift
perfect baby shoes for first steps. Thank you for a gift-lovely socks:)
excellent rubber shoes and i ordered this 2nd time amaizing shoes and socks as agift v nice 5 stars to store highly recommend this store for shopping more
cool shoes. soft comfortable. little порвалось minus-only one, успев dress. ниче quality so so! put socks gift.. come.
v nice n soft n same like in pictures and thanks for socks as a gift 5 stars n order more soon...
almost шёл order two months заказала come 5/9 23/10. more заказывала heat, their cold already have wearing, have 12 cm заказывала 13,5, spring wear will have turned but is good. high overshoes good, breathe idea and soft, have in ventilation shoes shoes with chinese stinks but it usually as rubber non. satisfied commodity! shipping-no! above the delivery работайте store but much better!
perfect, SPAIN Shipping-, good quality. and sent Some socks gift many thanks, repetiremos.
just case took a bigger, but size, appeared, no point to bigger. smell no, soft,, durable, claims no. baby feet half an hour вспотели but it is three, socks gift put store thank him, all good!
promptly very!!!! thank you gift socks and store!!!!
атипасы excellent. socks gift. shipping about 3 weeks.
страхотни. 20 българия shipping to. имахме подарък and, thanks.
fully meet the description. 3 come. put the store gift socks. thank you very much!
Fast delivery and came with a free 2 pair of socks! Thank you very much! I recommend it!
Came for 2 weeks good, soft, 11.5 cm insole, in gift 2 pair of socks put for growth, thank you all happy.
everything OK, thank You for gift!!!
Very cute thanks By the gift 2 pairs of SOCKS
The quality is excellent, size approached, we wear 22-23. I recommend
Fast delivery and came with a free pair of socks! Thank you very much!